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Vikas Pandey

CSTA | Escalation Management | AI | Cloud | K8s | Microservices | Java | JVM | Python | Performance | Troubleshooting

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About

Vikas Pandey is a highly skilled Product Reliability Engineer with over 14 years of relevant experience. He is a quick learner, team player and consistent performer. Currently, he is working with Instabase as their Product Reliability and Support Engineer. Prior to his current role, Vikas has worked with Atlassian as their Principal Technical Support Engineer and with Aurea Software as their Principal Support Engineer. During his tenure with Aurea, he supported products from various domains such as Business Process Management, Distributed Channel Management, and CRM. Vikas holds a Master's degree in Computer Applications from BIT Mesra and Birla Institute of Technology. He also completed his Bachelor's degree in Mathematics from St. Xavier's College. Vikas is highly skilled in SRE and has a vast knowledge of various technical stacks. He is a dedicated professional who is always willing to learn and grow in his career. His ability to work in a team and consistently perform at a high level makes him a valuable asset to any organization.

Education Overview

bit mesra birla institute of technology

Companies Overview

instabase

atlassian

aurea software

progress software

savvion

Experience Overview

15.7 Years

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Experience

Principal Product Reliability and Support

instabase | Bangalore Urban, Karnataka, India

2021 - Present

Principal Technical Support Engineer

atlassian | Bengaluru Area, India

2019 - 2021

Principal Support Engineer

aurea software | bangalore

2012 - 2019

Senior Engineer- Product Support

progress software | Mumbai

2010 - 2012

Software Engineer- Product Support

savvion | Mumbai Area, India

2008 - 2010

Skills

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Artificial Intelligence (AI)

Business Process Management

Cloud Computing

Collaboration

Core Java

CRM

Customer Relationship Management (CRM)

Distributed Channel Management

Docker Products

Eclipse

Java

Java Database Connectivity (JDBC)

Java Enterprise Edition

Java Virtual Machine (JVM)

JavaScript

JBoss Application Server

JDBC

Jira

JSP

Kubernetes

Mentoring

Microservices

Oracle

Pramati Application Server

Python

Python (Programming Language)

Service-Oriented Architecture (SOA)

Servlets

Shell Scripting

SOA

Software Development

Team Leadership

Technical Support

Tomcat

Troubleshooting

Update CRM

Web Services

WebLogic

WebSphere Application Server

XML

Contact Details

Email (Verified)

vicXXXXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXXXX

Education

bit mesra birla institute of technology

MCA

2005 - 2008

bit mesra birla institute of technology

MCA

2005 - 2008

Frequently asked questions

What company does Vikas Pandey work for?

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Vikas Pandey works for instabase

What is Vikas Pandey role in his workplace?

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Vikas Pandey's role in his workplace is Principal Product Reliability and Support

What is Vikas Pandey's tenure in his workplace?

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Vikas Pandey's tenure in his workplace is 3.17 years

What is Vikas Pandey's total experience?

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Vikas Pandey's total experience is 15.67 years

What is Vikas Pandey's LinkedIn profile?

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Vikas Pandey's LinkedIn profile can be found here

What is Vikas Pandey's email address?

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Vikas Pandey's email address is vicXXXXXXXXXXXXXXXXXXXXom. Unlock here

What is Vikas Pandey's phone/WhatsApp number?

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Vikas Pandey's phone number is +91XXXXXXXXXX. Unlock here

What schools did Vikas Pandey attend?

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Vikas Pandey has attended bit mesra birla institute of technology, bit mesra birla institute of technology

What companies has Vikas Pandey worked with?

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Vikas Pandey has worked with instabase, atlassian, aurea software, progress software, savvion

What are some of Vikas Pandey's skills?

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Vikas Pandey has skills in Artificial Intelligence (AI), Business Process Management, Cloud Computing, Collaboration, Core Java, CRM and more.

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