About

Vikrama Dhiman is an accomplished product management professional with 17 years of experience across various domains such as mobility, e-learning, telecom, e-commerce, and enterprise products. He has worked with early-stage startups and public limited companies, and has been hired back by three out of six organizations where he worked as a product manager. Vikrama is a recognized face in the Agile community in India, having trained and coached over 1000 software engineers, product managers, QA engineers, Scrum Masters, Agile Coaches, and Executives. As the Head of Product at Gojek, Vikrama leads 30 product managers, including managers of managers across mobility products. He has played a crucial role in launching Gojek Singapore within six months with a lean cross-functional team. Vikrama has conceptualized and developed innovative product features and redesigned the transport consumer product experience to reduce customer anxiety, enhance safety and service quality, and power flexibility. He has shipped the first-of-its-kind transit experience to seamlessly book an end-to-end experience for trips involving public transportation. Vikrama has grown the Transport Customer App team from 2 to 12 PMs, 14 to 60 engineers, 2 to 10 QA, and 1 to 6 designers over a period of 18 months. He has scouted, managed interviews, hired, and managed onboarding of 20+ engineers. Vikrama has led cross-functional teams to make the Transport product world-class by focusing on fast decision-making, velocity of shipping things, and in-depth product and design thinking. He has built solid relationships and processes with cross-functional stakeholders from strategy, marketing, marketplace, growth, and Ops teams to drive product ideation, solutioning, and adoption. Vikrama has revamped the Product Management hiring process at Gojek to be structured, reduce biases, and be more inclusive (team of 2). Vikrama's key skills include user-centric product design, lean product development, product requirements, project management, launching early, testing early, getting value early using Scrum and Agile principles, setting up early-stage product marketing, sales and support teams and process, and business development. He is proficient in Balsamiq, Camtasia, Tableau, Mixpanel, HTML, SQL, and Perl. Vikrama is a reader and loves to blog, tweet, and travel whenever he can. Prior to Gojek, Vikrama worked as the Head of Product at Sheroes,