About

Vimala Ganesan is an experienced Technical Account Manager at Freshworks, with a career spanning over 8 years. In her current role, she is responsible for managing technical aspects of client accounts, ensuring customer satisfaction and retention. Vimala has a proven track record of delivering exceptional service to clients and maintaining long-term relationships. Prior to her current role, Vimala worked as a Product Specialist at Freshworks, where she gained extensive knowledge of the company's products and services. She also worked as an ETL Developer at TCS, where she honed her technical skills and gained experience in data integration and analysis. Vimala holds a Bachelor of Technology degree in Information and Communication Technology from Sastra University. Her education has equipped her with a strong foundation in technical concepts and problem-solving skills. Vimala's technical expertise lies in ETL, and she has worked extensively with ETL tools in her previous roles. She is well-versed in data integration, data warehousing, and data analysis. Overall, Vimala is a highly capable Technical Account Manager with a wealth of experience in the tech industry. She is a skilled communicator, problem-solver, and team player, and is committed to delivering exceptional service to her clients.