About

Vinodhkumar Karrupaiyya is a seasoned Senior Application Support Professional with over 11 years of experience in the Telecom and Banking domains. He currently works as an Application Support Analyst at Citi, where he provides technical support for critical applications, ensuring their smooth functioning. Vinodhkumar's expertise lies in troubleshooting complex issues, identifying root causes, and implementing effective solutions. He has a proven track record of delivering high-quality support services, meeting SLAs, and exceeding customer expectations. His ability to work under pressure and handle multiple tasks simultaneously makes him a valuable asset to any team. Before joining Citi, Vinodhkumar worked as a Production Management Analyst at NatWest, where he was responsible for managing and supporting critical applications. He also worked as a Consultant at Infrasoft, where he provided technical consulting services to clients in the banking sector. Vinodhkumar holds a Bachelor of Engineering degree in Computer Software Engineering from Anna University. He completed his HSC & SSLC from Anna Nehru Matriculation and Higher Secondary School, Namakkal. His educational background and extensive experience in the field have equipped him with the necessary skills to excel in his profession. In his 11.71 years of relevant experience, Vinodhkumar has developed excellent communication and interpersonal skills, enabling him to collaborate effectively with cross-functional teams and stakeholders. He is passionate about leveraging technology to solve business problems and is always eager to learn and adapt to new technologies. Overall, Vinodhkumar is a dedicated and results-driven professional who strives to deliver the best possible outcomes for his clients. His technical expertise, combined with his strong work ethic and commitment to excellence, make him a valuable addition to any organization.