About

Viraj Sinha is an accomplished Engineering Manager with over 9 years of experience in the software industry. He is currently working at Atlassian, where he is leading a team of developers to solve the core problem of search for customers in Jira Service Management. He is committed to building a discoverable, personalized, and extensible help for Atlassian's customers. Before joining Atlassian, Viraj worked as a Staff Software Engineer and Software Engineer 2 at the same company, where he mentored junior developers and solved complex problems such as permissions, heterogeneous knowledge base, and revamped the JSM architecture. He also extended the Knowledge Base product in Jira Service Management to a competitive product across the Sass industry and improved the performance of Confluence APIs interacting with Jira. He launched Native Knowledge Base by creating an embedded viewer inside Jira. Viraj holds a Bachelor of Engineering (B.E.) degree in Computer Science Engineering and Computer Science from Manipal Institute of Technology. He also completed his Class 12 from Delhi Public School-Faridabad and Class 10 from Shanti Gyan Niketan, Dwarka, New Delhi. Viraj is an expert in Senior Software Engineering, Software Engineering, and Search. He has a proven track record of solving complex problems and mentoring junior developers. He is a problem solver who believes in identifying the root cause of the problem and finding a solution that addresses it. In summary, Viraj Sinha is a highly skilled Engineering Manager with a strong background in software engineering. He is passionate about solving problems and is committed to building innovative solutions that benefit Atlassian's customers.