About

Vishakha Arbat is a qualified IT professional with over 7 years of experience in developing and managing Dynamics 365 Customer Engagement/Power Platform work. She has expertise in managing and advising all Dynamics 365 applications, including Sales, Marketing, Customer Service, Field Service Automation, Project Service Automation, and PowerApps Portal. Currently working as a Technical Architect at Microsoft Technology Center (MTC), Vishakha is responsible for providing subject matter expertise to customers around implementation methodologies and successful deployment of Dynamics 365 Customer Engagement applications. She also analyzes requirements and designs technical solutions to meet business goals, objectives, and functional/non-functional requirements in alignment with architectural standards. In her previous role as a Partner Technical Consultant for Dynamics 365 (Customer Engagement) & Power Platform at Microsoft, Vishakha helped Microsoft Partners in pre-sales technical engagements on Microsoft Dynamics 365 Customer Engagement, Power Platform with Microsoft Azure. She provided services such as Technical Webcasts, Presentations, Skills Transfer, Architecture planning/guidance to partners on Microsoft Solutions. Vishakha has also worked as a Microsoft Dynamic CRM Technical Consultant at Cognizant. She holds a Bachelor's degree in Computer Engineering from Amravati University. With a relevant experience of 9.53 years, Vishakha has expertise in Senior Software Engineering and Azure. She contributes best practices, lessons learned, and IP from projects to the global community with a focus on continuous improvement.