About

Vishal Gupta is a highly skilled Senior Product Manager with over 8 years of experience in the internet industry. He has a strong background in web, app, and backend products for both B2C and B2B. He is currently working at Airtel India as a Senior Product Manager, where he has developed and implemented a churn predictor using random forest ML algorithm, improving cross-selling by developing segmentation and recommendation engine, and developing customer health score, circle health score, and company health score, categorizing it into red, amber, and green. He has also developed the data foundation for Airtel Business, Enterprise 360, and revamped the Airtel Business website to acquire customers digitally. Prior to his current role, Vishal worked as a Product Head at HT Media Ltd, where he was responsible for developing the annual and quarterly product roadmap for Shine Learning business. He launched multiple products from scratch like Jobs on the Move, Application Highlighter, Assessments, Practice Tests, Resume Builder, and LMS, which now contributes to approximately 25% of the revenue. He increased traffic by 4 times in 9 months by working on SEO and referral from Shine.com, improved operational efficiency by automating CRM functionalities, and contributed to the overall revenue growth of Shine Learning by 30%. Vishal has also worked as a Product Manager at Times Internet, where he was responsible for managing Times Videos, consumed by around 20 Times Products including TOI, NewsPoint, ET, Languages, etc. He released a Partner portal for Times Video partners to upload and manage the content, User management, API Key management, Social Media Publish, and Custom Reports Module. Vishal holds a Master of Business Administration (MBA) focused on International Business from the Indian Institute of Foreign Trade and a Bachelor of Technology (B.Tech.) in Information Technology from NIT Bhopal. He is also a CFA L2 candidate. Vishal is highly proficient in product management, Random Forest, ML, Backend, Web, and test.