About

Vishal Sharma is a highly experienced Service Delivery Engineer currently working with American Express. With over 10 years of relevant experience, he has gained expertise in managing and delivering services to clients in the financial industry. In his current role at Amex, Vishal is responsible for ensuring the smooth delivery of services to clients while maintaining high levels of customer satisfaction. He works closely with cross-functional teams to identify and resolve issues, and continuously looks for ways to improve processes and procedures to enhance service delivery. Prior to joining Amex, Vishal worked at Wipro as an Administrator. During his time there, he gained valuable experience in managing IT infrastructure and providing technical support to clients. Vishal completed his education from Maharshi Dayanand University, where he earned a degree in an undisclosed field. He is a detail-oriented professional with strong problem-solving skills and the ability to work well under pressure. With his extensive experience in service delivery and IT infrastructure management, Vishal is a valuable asset to any organization. He is passionate about delivering high-quality services to clients and is always looking for ways to improve processes and procedures.