About

Viswanathan V is an experienced Software Associate with a strong background in the information technology and services industry. He is skilled in Microsoft Excel, Oracle Database, Microsoft Word, Microsoft PowerPoint, and C++. He holds a Bachelor's degree in Computer Science from Sri Krishna Adithya College of arts and science. Currently, Viswanathan is working as a Software Engineer-IT Support at Ujjivan Small Finance Bank Limited. In this role, he ensures the availability of all applications like BR.net, Glow, and Smelo for end-users. He also resolves tickets raised by end-users like CRO, BO, LO on time and supports the night shift process in BR.Net (EOD, SOD) while maintaining a night shift report on a daily basis. Additionally, he works on IT Service Quality Index (IT Ticket Resolution, Quality of Resolution, Complaints, and SR in CRM) and ensures file server backup for the use of the finance team and any infra-related activity during the night shift. Previously, Viswanathan worked as a Software Associate at Capgemini for 1.3 years. In this role, he was responsible for studying business requirements, preparing high-level and low-level design documents, and performing entire code changes from scratch as well as enhancement. He also worked on objects as per clients' requirements and designed and implemented new data processing programs to make the given object automated with certain input fields. Viswanathan's technical skills include software engineering, dotNET, and infra. He has relevant experience of 4.10 years in the industry.