william yi
software technican
About
William Yi is a highly skilled software technician with over 15 years of relevant experience in the industry. Currently, he is working at Apple as a software technician, where he is responsible for developing software solutions and ensuring their smooth functioning. Prior to his current role, William has worked with Mercer, where he served as an IT product specialist and senior systems support analyst. William's strong technical expertise and problem-solving skills have been honed through his extensive experience in the industry. He has a deep understanding of software development processes and is proficient in multiple programming languages. His experience in working with different software solutions and systems has given him a unique perspective on identifying and resolving complex technical issues. William holds a Bachelor's degree in Computer Science from the University of Houston and a Master's degree in Software Engineering from Southern Methodist University. During his time at these institutions, he gained a solid foundation in computer science and software engineering principles, which he has applied throughout his career. With his strong technical skills and experience, William is a valuable asset to any organization. He is a team player who is always willing to collaborate with others to achieve common goals. His ability to work under pressure and deliver high-quality results within tight deadlines makes him an ideal candidate for any software development project. Overall, William Yi is a highly skilled software technician with a proven track record of success in the industry. He is a dedicated professional who is committed to delivering innovative software solutions that meet the needs of his clients and customers.
Education
• southern methodist university
• university of houston
Companies
• apple
• mercer
• aquent
Experience
16.4 Years
Experience
Skills
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agile and waterfall methodologies
benefits administration
business analysis
business objects data integrator
business process improvement
business requirements
c++
certified scrum master csm
citrix
computer hardware
computer hardware troubleshooting
computer repair
data analysis
data mining
database administration
database management
databases
desktop support
documentation
hris
isupport
microsoft office
ms office suite
operating systems
oracle sql
pl/sql
problem analysis
process development
process improvement
programming
quality assurance
requirements analysis
sdlc
software development
splunk
sql
sql*plus
system administration
system testing
systems analysis
test planning
testing
toad
troubleshooting
user acceptance testing
vb.net
visio
visual basic
windows
Contact Details
Email (Verified)
wilXXXXXXXXXXXXXXXomMobile Number
+18XXXXXXX43Education
southern methodist university
2013 - 2015
university of houston
2001 - 2005
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