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Yashi Sharma

Technical Support & Solution Engineer | 3+ Years in Customer Success, Troubleshooting, SQL, APIs & Salesforce Case Management

Contact Yashi

Education Overview

• rajiv gandhi prodyogiki vishwavidyalaya

Companies Overview

• birdeye

• egain corporation

• amazon

Experience Overview

3.8 Years

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Experience

Solutions Engineer

birdeye

2024 - Present

Software Engineer

egain corporation

2021 - 2024

Customer Service Associate

amazon | India

2020 - 2021

Skills

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Account Management

Aha! Product Management

Application Programming Interfaces (API)

Communication

CRM

Customer Relationship Management (CRM)

customer satisfaction

Customer Service

Customer Support

Data Analysis

Databases

HTML

Interpersonal Communication

Java

JavaScript

JavaServer Pages (JSP)

Jira

Microsoft Office

Microsoft SQL Server

Problem solving

Product Support

Salesforce

SQL

SQL Server Management Studio

Technical Support

Ticketing Systems

Transact-SQL (T-SQL)

Troubleshooting

Contact Details

Email (Verified)

yasXXXXXXXXXXXXXXXXXXXom

Mobile Number

+91XXXXXXXXXX

Education

rajiv gandhi prodyogiki vishwavidyalaya

Bachelor of Engineering - BE

2016 - 2020

Frequently asked questions

What company does Yashi Sharma work for?

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Yashi Sharma works for birdeye

What is Yashi Sharma role in his workplace?

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Yashi Sharma's role in his workplace is Solutions Engineer

What is Yashi Sharma's tenure in his workplace?

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Yashi Sharma's tenure in his workplace is 0.50 years

What is Yashi Sharma's total experience?

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Yashi Sharma's total experience is 3.83 years

What is Yashi Sharma's LinkedIn profile?

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Yashi Sharma's LinkedIn profile can be found here

What is Yashi Sharma's email address?

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Yashi Sharma's email address is yasXXXXXXXXXXXXXXXXXXXom. Unlock here

What is Yashi Sharma's phone/WhatsApp number?

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Yashi Sharma's phone number is +91XXXXXXXXXX. Unlock here

What schools did Yashi Sharma attend?

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Yashi Sharma has attended rajiv gandhi prodyogiki vishwavidyalaya

What companies has Yashi Sharma worked with?

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Yashi Sharma has worked with birdeye, egain corporation, amazon

What are some of Yashi Sharma's skills?

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Yashi Sharma has skills in Account Management, Aha! Product Management, Application Programming Interfaces (API), Communication, CRM, Customer Relationship Management (CRM) and more.

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