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Yashi Sharma
Technical Support & Solution Engineer | 3+ Years in Customer Success, Troubleshooting, SQL, APIs & Salesforce Case Management
Education Overview
• rajiv gandhi prodyogiki vishwavidyalaya
Companies Overview
• birdeye
• egain corporation
• amazon
Experience Overview
3.8 Years
Find anyone’s contact
Experience
Skills
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Account Management
Aha! Product Management
Application Programming Interfaces (API)
Communication
CRM
Customer Relationship Management (CRM)
customer satisfaction
Customer Service
Customer Support
Data Analysis
Databases
HTML
Interpersonal Communication
Java
JavaScript
JavaServer Pages (JSP)
Jira
Microsoft Office
Microsoft SQL Server
Problem solving
Product Support
Salesforce
SQL
SQL Server Management Studio
Technical Support
Ticketing Systems
Transact-SQL (T-SQL)
Troubleshooting
Contact Details
Email (Verified)
yasXXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
rajiv gandhi prodyogiki vishwavidyalaya
Bachelor of Engineering - BE
2016 - 2020
Frequently asked questions
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