About

Ziaul Hasan is a Technical Support Engineer L1 currently working for Kaseya LTD, an IT management cloud company that offers a range of products including Spanning, Unitrends, VSA, IT Glue, BMS, Traverse, Vorex, ID Agent, and Authanvil. He is responsible for providing technical support to clients and resolving their issues related to the company's products. Ziaul has a Bachelor of Technology degree in Electrical, Electronics, and Communications Engineering from Siksha 'O' Anusandhan University, which he completed in 2020. He also has a School degree from DENOBILI SCHOOL C.M.R. I, which he completed in 2013. Before joining Kaseya, Ziaul worked as a Technical Support Engineer L1 for Spanning Cloud Apps, a Kaseya company that provides backup and recovery for SaaS applications. He was responsible for providing technical support to clients and ensuring that their data was protected from loss due to user error, malicious activity, and more. Prior to that, he worked as an Internship Trainee for Power Grid. Ziaul's technical skills include Salesforce, which he has experience working with for 2.43 years. He is a quick learner and is always eager to expand his knowledge and skills. He is a reliable team player who is committed to ensuring that clients receive the best possible technical support. Overall, Ziaul is a dedicated Technical Support Engineer with experience working for leading IT management cloud companies. He is passionate about technology and is always looking for ways to improve his skills and knowledge.