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Overview
FreshWorks is a cloud-based business management applications provider company.
Founded Year: 2010 (14 yrs old)
Industry: Software Product
HQ: San Mateo,California, United States
No. of employees: 1,000-5,000 employees
Website: freshworks.com
Company Culture Survey Response
Work Hours (how many hours per day did you/your team actually work?) : 6 to 8 hours 🕖
Managerial behavior (Were you ever shouted at or received passive aggressive/inappropriate/rude remarks from your managers/seniors?) : Never 😊
Working outside working hours (Are you expected to work on weekends or outside working hours?) : Very few times 🙂
Appraisals (How stingy or generous are they during appraisals?) : Somewhat stingy (5 to 10% hikes) 😐
Leave policy (How many leaves per year do you realistically get?) : 5 😟
Interview rounds (How many interview rounds happened when getting hired here?) : 4
AmbitionBox
Overall Rating - 3.7 (Based on 500+ ratings)
Category Ratings
3.6 - Company Culture
3.5 - Skill Development
3.5 - Work Satisfaction
3.7 - Salary & Benefits
3.2 - Promotions/Appraisal
3.8 - Work-Life Balance
3.5 - Job Security
Top Mentions in Freshworks Reviews - Work Culture, Work Life Balance, Senior Management, Salary, Learning, Office Politics, Work Environment, Career Growth, Appraisal, Employee Benefits
Glassdoor
Overall Rating - 3.8 (based on 2000+ reviews)
73% would recommend to a friend
Ratings by category
3.9 - Diversity and inclusion
3.8 - Culture and values
3.7 - Work/Life balance
3.6 - Compensation and benefits
3.6 - Career opportunities
3.2 - Senior management
Reviews Summary
Employees praise the company for its excellent learning opportunities, positive work culture, good work-life balance, supportive colleagues, and perks like free food and goodies. They appreciate the environment that fosters personal and professional growth while maintaining a healthy balance between work and personal life.
However, some employees express concerns about management issues, including ineffective managers who remain in their positions too long, micro-management, limited promotion opportunities, and a lack of clear leadership and vision. Frequent changes in senior management and a need for stronger middle management are also highlighted as areas needing improvement.
Company Work Culture Reviews
