October 3, 2024
Work Culture

How is the work culture at Paytm? Check Survey responses

Paytm's work culture is appreciated for its supportive colleagues, good teamwork, and competitive salaries. However, employees have reported challenges like role ambiguity, long working hours affecting work-life balance, and management issues that can hinder productivity.

Overview

Paytm is a multinational financial technology company, that specialises in digital payments and financial services
Founded Year
: 2010
Industry
: FinTech
HQ
: Noida, India
No. of employees
: 10,000-50,000 employees
Website
: paytm.com

Company Culture Survey Responses

Response - 1

Work Hours (how many hours per day did you/your team actually work?) : 8 to 10 hours 🕘
Managerial behavior
(Were you ever shouted at or received passive aggressive/inappropriate/rude remarks from your managers/seniors?) = A few times 🙂
Working outside working hours
(Are you expected to work on weekends or outside working hours?) = Sometimes 😐
Appraisals
(How stingy or generous are they during appraisals?) = Somewhat stingy (5 to 10% hikes) 🙂 
Leave policy
(How many leaves per year do you realistically get?) = 10 😐
Interview rounds
(How many interview rounds happened when getting hired here?) = 4 rounds (intro call by recruiter, technical round 1 - SQL and python online test, technical round 2 - Data Science knowledge)

Response -2

Work Hours (how many hours per day did you/your team actually work?) = 8 to 10 hour 🕘
Managerial behavior
(Were you ever shouted at or received passive aggressive/inappropriate/rude remarks from your managers/seniors?) = Never 😊
Working outside working hours
(Are you expected to work on weekends or outside working hours?) = Never 😊
Appraisals
(How stingy or generous are they during appraisals?) = Somewhat stingy (5 to 10% hikes) 🙂
Leave policy
(How many leaves per year do you realistically get?) = 20 😊
Interview rounds
(How many interview rounds happened when getting hired here?) = 3 

Summary based on the above 2 insights

Work Environment: The typical workday ranges from 8 to 10 hours. Experiences with managerial behaviour vary among employees, indicating inconsistency in management practices.
Work-Life Balance
: There is a discrepancy in expectations regarding working outside regular hours; some employees are required to do so sometimes, while others are not.
Compensation
: Appraisals are modest, with salary increases ranging from 5 to 10%.
Benefits
: The leave policy ranges from 10 to 20 days per year, suggesting variability in how leave is allocated or perceived.
Hiring Process
: The interview process is comprehensive, involving multiple rounds assessing general and technical skills.

AmbitionBox

Overall Rating - 3.3 (Based on 6000+ ratings)

Category Ratings
3.3 - Salary & Benefits
3.2 - Skill Development
3.1 - Work-Life Balance
3.0 - Work Satisfaction
3.0 - Company Culture
2.9 - Promotions/Appraisal
2.8 - Job Security

Top Mentions in Paytm Reviews - Salary, Work Culture, Work Life Balance, Senior Management, Job Security, Learning, Work Environment, Career Growth, Appraisal, Working Hours/shift (133)

Glassdoor

Overall Rating - 3.2 (based on 5000 reviews)
49% would recommend to a friend

Ratings by category
3.3 - Career opportunities
3.2 - Compensation and benefits
3.1 - Diversity and inclusion
2.8 - Culture and values
2.8 - Work/Life balance
2.7 - Senior management

Reviews Summary

The reviews highlight several positive aspects of the company, including good work culture, supportive colleagues, competitive salaries, and favourable experiences with remote work and teamwork. Employees appreciate the collaborative environment and feel that compensation aligns with market standards.

On the downside, many employees express concerns about role ambiguity and a lack of work-life balance, with some mentioning extremely long working hours extending into early mornings and weekends. Poor management practices are a recurring theme, including the need for frequent follow-ups with stakeholders and challenges when working under ineffective managers. Additional cons include a hectic work schedule, lack of job security, and organizational unstructuredness, which can make it difficult to get tasks completed when relying on others.

Company Work Culture Reviews

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